- How do I place an order?
You can browse products directly on our website and add to the shopping cart. Once you have made your selection, click “Checkout” and follow the steps to enter your information to complete your order. - Can I modify or cancel my order?
If you need to modify or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request if your order has not yet been shipped. - How long does it take for your order to be shipped?
Normally, we process and ship your order within 1-2 business days after receiving it. The specific delivery time depends on your location and the shipping method you choose. - Can I track my order?
Yes, once your order is shipped, you will receive a confirmation email with a tracking number. You can use the tracking number to check the status of your package on the logistics company’s website. - Do you offer international shipping?
Currently, we only offer shipping within the United States. If you need international shipping, please feel free to contact us and we can provide relevant suggestions. - What should I do if the product I received is defective?
If the item you received is defective or damaged, please contact our customer service team immediately. We will provide a solution, including replacement or refund. - How do I apply for a return?
You can apply for a return within 7 days of receiving the item. Please contact our customer service team for a return authorization and related instructions. - Do your products have a warranty?
Our products usually come with a limited warranty. For specific information, please check the warranty details on each product page. If you have any questions about the warranty policy, please contact us. - What payment methods do you accept?
We accept a variety of payment methods, including credit cards (Visa, MasterCard, American Express), etc.
If you have other questions, please feel free to contact us and we will answer you as soon as possible!